Please read these Terms and Conditions carefully before using the Akron Concrete Services website or engaging our concrete services in Akron, OH. By accessing our website, submitting an enquiry, requesting a quote, or entering into a service agreement with Akron Concrete Services, you agree to be bound by these Terms and Conditions in full. If you do not agree with any part of these terms, please discontinue use of our website and do not engage our services.
1. About Akron Concrete Services
Akron Concrete Services is a locally owned and operated concrete contracting company providing residential and commercial concrete services across Akron, OH, and the greater Summit County region. These Terms and Conditions govern your use of our website and your engagement of our concrete contracting services.
2. Acceptance of Terms
By using this website or engaging Akron Concrete Services for any concrete work, you confirm that:
- You are at least 18 years of age
- You have the legal authority to enter into a binding agreement with Akron Concrete Services.
- You have read, understood, and agree to be bound by these Terms and Conditions in their entirety.y
- You agree to comply with all applicable local, state, and federal laws in connection with your use of our website and services
If you are engaging our services on behalf of a business, company, or organization, you confirm that you have the authority to bind that entity to these Terms and Conditions and that the entity agrees to these terms.
3. Website Use
3.1 Permitted Use
Our website is provided to inform visitors about Akron Concrete Services, our concrete services, our service areas, and our contact information. You may use our website to browse our service information, view our project gallery, read our blog content if applicable, and submit enquiries or quote requests through our contact form.
3.2 Prohibited Use
You agree not to use our website for any of the following purposes:
- Any unlawful purpose or in violation of any applicable local, state, or federal law or regulation
- To transmit any unsolicited or unauthorized advertising or promotional material
- To impersonate any person or entity or misrepresent your affiliation with any person or entity
- To collect or harvest any personal information about other users of our website
- To upload, transmit, or distribute any viruses, malware, or other harmful computer code
- To attempt to gain unauthorized access to any part of our website, server, or connected systems
- To interfere with or disrupt the integrity or performance of our website or its content
- To scrape, copy, or reproduce any content from our website without our prior written consent
- To use our website in any manner that could damage, disable, overburden, or impair it
3.3 Intellectual Property
All content on the Akron Concrete Services website, including but not limited to text, images, photographs, graphics, logos, icons, and page layouts, is the property of Akron Concrete Services or its content suppliers and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, modify, transmit, or republish any content from our website without our express prior written permission.
3.4 Website Accuracy
We make every effort to ensure that the information on our website is accurate, current, and complete. However, Akron Concrete Services does not warrant or guarantee the accuracy, completeness, or timeliness of any information on this website. Service descriptions, pricing indications, and availability information are subject to change without notice. All specific pricing, timelines, and project details are confirmed only through a formal written quote issued directly by Akron Concrete Services.
4. Quotes & Estimates
4.1 Free Estimates
Akron Concrete Services provides free, no-obligation written quotes for all residential and commercial concrete projects following an on-site assessment. Submitting a contact form or requesting a quote through our website does not constitute a binding agreement between you and Akron Concrete Services.
4.2 Quote Validity
Written quotes provided by Akron Concrete Services are valid for a period of 30 days from the date of issue unless otherwise stated on the quote document. After this period, material costs, labor rates, or site conditions may have changed,nged and a revised quote may be required before work can commence.
4.3 Quote Accuracy
Quotes are prepared based on information gathered during the on-site assessment and information provided by the client. If site conditions, project scope, or client requirements change after a quote has been issued, Akron Concrete Services reserves the right to revise the quoted price accordingly. Any scope changes or additions will be communicated to the client in writing before additional work is undertaken.
4.4 Quote Acceptance
A quote becomes a binding agreement only when it has been signed and accepted by the client and countersigned by an authorized representative of Akron Concrete Services, and any required deposit has been received. Verbal acceptance of a quote does not constitute a binding agreement.
5. Services & Project Agreements
5.1 Scope of Work
The scope of work for each concrete project is defined in the written quote and any accompanying project documentation provided by Akron Concrete Services. Work outside the defined scope will not be undertaken without the client’s written approval and may incur additional charges.
5.2 Client Responsibilities
By engaging Akron Concrete Services, the client agrees to:
- Provide accurate and complete information about the project site and requirements
- Ensure safe and adequate access to the project site for our crew, equipment, and concrete delivery vehicles on the agreed project dates
- Notify Akron Concrete Services of any known underground services, utilities, or infrastructure within the work area before commencement
- Obtain any required permits, approvals, or permissions from relevant local authorities before work b,egins unless otherwise agreed in writing
- Ensure the work area is clear of obstructions, vehicles, furniture, plants, and other items before our crew arrives on site
- Not interfere with or instruct members of the Akron Concrete Services crew directly during project execution
5.3 Underground Services
Akron Concrete Services takes reasonable precautions on all projects,ojects but is not responsible for damage to underground services, utilities, pipes, cables, or other infrastructure that has not been identified and marked by the client or the relevant utility authority before commencement of work. The client is responsible for arranging utility locating services where required before excavation or ground disturbance commences.
5.4 Permits & Approvals
Unless specifically agreed in writing as part of our scope, the client is responsible for obtaining all required building permits, HOA approvals, local authority consents, and other permissions required for the concrete work. Akron Concrete Services may assist with permit documentation on request, but is not responsible for delays or costs arising from permit or approval processes.
5.5 Weather & Site Conditions
Concrete work is subject to weather conditions and site-specific factors that may be outside our control. Akron Concrete Services reserves the right to reschedule project commencement or suspend work in progress if weather conditions, site conditions, or other factors make it unsafe or impractical to proceed. We will communicate any schedule changes to the client as promptly as possible. We are not liable for delays caused by adverse weather, acts of nature, utility failures, or other circumstances beyond our reasonable control.
5.6 Variations to Scope
Any changes to the agreed project scope requested by the client after work has commenced will be assessed by Akron Concrete Services and communicated to the client in a written variation order, including the additional cost and any impact on the project timeline. Variation work will not commence until the client has provided written approval of the variation order.
6. Pricing & Payment
6.1 Quoted Prices
All prices quoted by Akron Concrete Services are in US Dollars and are inclusive of all agreed materials, labor, equipment, and finishing unless otherwise stated on the quote document. Prices do not include permit fees, engineering fees, utility locating services, or other costs outside our direct scope unless specifically included in the written quote.
6.2 Deposit Requirements
Akron Concrete Services may require a deposit payment before scheduling project commencement. Deposit requirements will be stated on the quote document. The deposit amount and payment due date will be confirmed at the time of quote acceptance. Deposits are non-refundable if the client cancels the project after scheduling has been confirmed and materials have been ordered, except where cancellation is due to a material breach by Akron Concrete Services.
6.3 Progress Payments
For larger projects, Akron Concrete Services may issue progress payment invoices at agreed milestones during the project. Progress payment schedules will be detailed in the project agreement or quote documentation. Progress payments are due within the timeframe stated on each invoice.
6.4 Final Payment
Final payment is due upon completion of the project unless otherwise agreed in writing. Completion is defined as the date on which the agreed scope of work has been finishe,d and the final walkthrough has been conducted with the client. Final payment terms will be stated on the final invoice.
6.5 Late Payment
Payments not received by the due date stated on the invoice may be subject to a late payment fee. Akron Concrete Services reserves the right to charge interest on overdue amounts at a rate of 1.5 percent per month or the maximum rate permitted by Ohio law, whichever is lower. Akron Concrete Services also reserves the right to suspend any ongoing work on the client’s project until overdue amounts are settled in full.
6.6 Disputed Invoices
If you believe an invoice contains an error, please notify us in writing within 5 business days of receipt. We will review the disputed amount and respond promptly. Undisputed portions of any invoice remain due by the original payment due date.
6.7 Accepted Payment Methods
Accepted payment methods will be confirmed at the time of quote acceptance and may include check, bank transfer, or other methods as agreed. Payment by credit card may be subject to a processing fee where applicable.
7. Workmanship Warranty
7.1 Warranty Coverage
Akron Concrete Services warrants that all concrete work performed will be completed in a professional and workmanlike manner using quality materials appropriate for the application. Specific warranty terms and duration will be stated in the project quote or agreement documentation.
7.2 Warranty Exclusions
Our workmanship warranty does not cover:
- Damage caused by misuse, abuse, neglect, or failure to maintain the concrete surface in accordance with our aftercare guidance
- Damage caused by heavy vehicle traffic, equipment loads, or other uses exceeding those specified at the time of the project
- Surface damage caused by the application of de-icing salts, chemicals, or cleaning products not approved for use on concrete
- Cracking or damage caused by tree root movement, soil settlement, or other subsurface conditions not identified at the time of construction
- Damage caused by acts of nature, re including extreme weather events, flooding, freeze-thaw cycles beyond normal seasonal expectations, or seismic activity
- Normal weathering, color variation, efflorescence, or surface wear consistent with the expected aging of concrete materials
- Work performed by third parties on or adjacent to our concrete installations after project completion
- Damage resulting from failure to reseal decorative concrete surfaces within the recommended resealing schedule
7.3 Warranty Claims
To make a warranty claim, please contact Akron Concrete Services in writing within the warranty period with a description of the issue and photographs of the relevant concrete surface. We will assess the claim and respond within a reasonable timeframe. Warranty claims do not entitle the client to withhold payment for completed and accepted work.
8. Limitation of Liability
8.1 General Limitation
To the maximum extent permitted by applicable Ohio and federal law, Akron Concrete Services shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or in connection with our services or your use of our website, even if we have been advised of the possibility of such damages.
8.2 Maximum Liability
Our total liability to you for any claim arising out of or in connection with a specific project shall not exceed the total amount paid by you to Akron Concrete Services for that specific project.
8.3 Website Disclaimer
Our website is provided on an as-is and as-available basis without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components.
8.4 Third-Party Links
Our website may contain links to third-party websites. These links are provided for convenience only. Akron Concrete Services has no control over the content of third-party websites and accepts no responsibility for any loss or damage that may arise from your use of them.
9. Cancellation Policy
9.1 Cancellation by Client
If you wish to cancel a confirmed project, please notify Akron Concrete Services in writing as soon as possible. Cancellation terms are as follows:
- Cancellation more than 7 business days before the scheduled project start date: Deposit may be refunded less any material costs already incurred by Akron Concrete Services in preparation for your project.
- Cancellation within 7 business days of the scheduled project start date: Deposit is non-refundable. You may also be liable for any additional costs incurred, including materials ordered, equipment hired, and crew scheduling costs directly attributable to your project.
- Cancellation after project work has commenced: You are liable for payment of all work completed to date, plus any materials purchased and non-returnable costs incurred for the full project scope.
9.2 Cancellation by Akron Concrete Services
Akron Concrete Services reserves the right to cancel or reschedule a project in circumstances including but not limited to: severe weather conditions making work unsafe or impractical, site conditions that differ materially from those assessed at the time of quoting, failure by the client to meet deposit or payment obligations, or circumstances beyond our reasonable control. In the event of cancellation by Akron Concrete Services,s where no fault lies with the client, any deposit paid will be refunded in full.
10. Dispute Resolution
10.1 Good Faith Resolution
In the event of any dispute arising out of or in connection with our services or these Terms and Conditions, both parties agree to first attempt to resolve the dispute through good-faith direct communication. Please contact us directly with any complaint or concern, and we will make every effort to reach a fair and reasonable resolution promptly.
10.2 Mediation
If a dispute cannot be resolved through direct communication within 30 days of written notice of the dispute, either party may request that the dispute be referred to a mutually agreed mediator for non-binding mediation before pursuing any other legal remedy.
10.3 Governing Law & Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Ohio. Any legal proceedings arising out of or in connection with these terms or our services shall be subject to the exclusive jurisdiction of the courts of Summit County, Ohio.
10.4 Waiver of Jury Trial
To the extent permitted by applicable law, both parties waive their right to a jury trial in any legal proceeding arising out of or related to these Terms and Conditions or our services.
11. Indemnification
You agree to indemnify, defend, and hold harmless Akron Concrete Services, its owners, employees, contractors, and agents from and against any claims, liabilities, damages, losses, costs, or expenses, including reasonable legal fees, arising out of or in connection with:
- Your use of our website is in violation of these Terms and Conditions
- Your breach of any representation, warranty, or obligation under these Terms and Conditions
- Your violation of any applicable law or regulation
- Any inaccurate or incomplete information provided to us in connection with a project quote or engagement
- Any third-party claims arising from your actions or omissions in connection with our services
12. Safety on Site
12.1 Site Safety
Akron Concrete Services maintains appropriate safety management practices on all project sites. Our crew is trained in safe work practices, and we comply with applicable Ohio occupational health and safety requirements.
12.2 Client & Visitor Safety Obligations
For the safety of your family, employees, pets, and visitors, we ask that clients keep all unauthorized persons and animals away from active work areas during project execution and during the concrete curing period. Akron Concrete Services is not liable for injury or damage caused by unauthorized access to active work areas or freshly poured concrete surfaces.
12.3 Wet Concrete Hazards
Fresh concrete is a caustic material that can cause skin and eye irritation or burns upon contact. Please ensure that children and pets are kept away from fresh concrete at all times. Our crew will advise you on safe distances and access restrictions during your project.
13. Privacy
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference. By using our website and engaging our services, you also agree to the terms of our Privacy Policy. You can review our full Privacy Policy at [Insert Privacy Policy URL].
14. Force Majeure
Akron Concrete Services shall not be liable for any failure or delay in performing our obligations under a project agreement where such failure or delay results from circumstances beyond our reasonable control, including but not limited to: acts of God, extreme weather events, natural disasters, fire, flooding, pandemic or public health emergency, government orders or restrictions, labor disputes or strikes not involving our own employees, supplier failures, or infrastructure outages. In such circumstances, we will notify the client as promptly as possible and work to reschedule affected work at the earliest reasonable opportunity.
15. Severability
If any provision of these Terms and Conditions is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, that provision shall be deemed severed from the remaining terms, which shall continue in full force and effect to the maximum extent permitted by law.
16. Entire Agreement
These Terms and Conditions, together with our Privacy Policy and any written project quote or agreement issued by Akron Concrete Services, constitute the entire agreement between you and Akron Concrete Services with respect to the subject matter herein and supersede all prior or contemporaneous communications, representations, or agreements, whether oral or written, relating to that subject matter.
17. Waiver
The failure of Akron Concrete Services to enforce any right or provision of these Terms and Conditions shall not constitute a waiver of that right or provision. Any waiver of a specific term must be made in writing and signed by an authorized representative of Akron Concrete Services to be effective.
18. Changes to These Terms and Conditions
Akron Concrete Services reserves the right to update, modify, or replace these Terms and Conditions at any time. When changes are made, we will update the Effective Date at the top of this page. It is your responsibility to review these Terms and Conditions periodically for any updates. Your continued use of our website or engagement of our services following any changes constitutes your acceptance of the revised terms. If you do not agree with any updated terms, please discontinue use of our website and contact us directly with any questions or concerns.
19. Contact Us
If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact Akron Concrete Services directly using the details below. We are committed to responding to all enquiries promptly and transparently.
Business Hours: Monday to Friday: 7:00 AM, 6:00 PM Saturday: 8:00 AM, 4:00 PM Sunday: Closed
We aim to respond to all Terms and Conditions-related enquiries within 5 business days.